Tried setting up stuff on the My Cloud website (and I didn’t get a password reset from any of my e-mail addresses, so I … Page 81: Accessing Your Private Cloud Using Media Players You can connect the various WD TV and WD Media Players to your home network for access to media content stored in a network drive such as the My Cloud … WD My Cloud; Like Quote Share Tweet Share Share 11 replies. Step 2. Right now, I can see the WD My Cloud in my network devices and as a location attached to My PC, but when I double-click to open it, I cannot see any files. https://support.wdc.com/knowledgebase/answer.aspx?ID=20736. Make sure your device is powered on and connected to a network with Internet access. Step 3: Go to the Cloud to start the transfer Browse to files.mycloud.com and log in to see your drive and your USB attached drive. Configure the network connection type so it is “Private” network and not a “Public” network. Although WD My Cloud Dropbox sync is very useful for users to always keep their files safe, it still has some flaws. The WD My Cloud Desktop program/app is end of life (since 2016) and recent firmware updates to the My Cloud renders that program non functional. Hi everyone, I am currently using a mycloud ex2 in my local network, I want to explore more features of it, as (if it is possible) using it as a remote cloud to save/access loads of files remotely and instantly. I have worked it out now but didn’t find that manual helpful! This makes for quick access using Windows File Manager. Product Firmware Product * If your product is not listed above, please visit the product page. Let's set up your personal cloud and create a My Cloud account. NAS was directly connected to the network and no access permissions required to access the, I ran in to this while I was trying to access My Lacie NAS drive from my Windows 10 computer. I have lots of files in the public share of the WDMyCloud that I now cannot access. Fix: Cannot Access WD My Cloud Account on Windows 10 Method 1: Add a Windows Credential for your WD My Cloud account. One problem I had is that somehow (over time) I found that the windows “work group” name was different on several devices. My overall system has several Win10 machines and several MyCloud devices of various flavors. Files just automatically sees my iCloud and Drop Box accounts but does recognize my WD My Cloud drive. Plugging the hard drive directly into your Wi-Fi router at home, you can save all your digital content in the cloud storage. To map a network drive in Windows, you can follow the steps: 1. It is comprised of two parts: a hard drive and a cloud service. See example images below. So far I need to make public the folder and than no user/password are requested at all, but in that way I´m leaving public a private folder, ans there is no privacy and takes a lot of time to go back to non public. Everything is working fine now. It is not a “cloud” product aimed at Millenials. Personally, I am not a fan of having mapped network drives (ransomware issues, and strange things can happen if the drives are not actually running all the time). Most technical support questions can … Update the My Cloud firmware. So if you use a WD My Cloud or My Cloud Mirror, is the name of the trash "RecycleBin - Volume_1". What specific My Cloud device do you have? I am on a PC, using Windows 10. Let's set up your personal cloud and create a My Cloud account. IP address: MAC address: Searching for your device… Be sure your device is on and connected to the same network as this computer. I am on Windows 10, does anybody know how to fix this? I can access it using the app, but I want to access from the network on my pc so my wife can move her file from anywhere . Disable any security software on the new PC as a test. To make it, you have two available ways. Generally, to access and manage files WD My Cloud in an easier way, you are suggested to map WD My Cloud NAS to a network drive on your computer so that you can access and use files in WD My Cloud quickly and easily. Thanks so much for your help. This may work for you! Unlike a NAS, it's a simple centralized solution to back up your photos, videos and files, and have it stored in one place. Similarly, you have to turn ON your router’s UPnP. Have just installed a 2Tb WD My Cloud. I am having the same issue and nothing has worked.I created a shortcut but maybe I did it wrong because it just opens the webpage through chrome. I have tried so many different workarounds and attempts to fix but nothing seems to work. I have a shared folder on a Windows 10 machine which Sonos CAN 'see'. I have got as far as the page that has at the top: Home, Users, Shares, Apps, Cloud Access, Bakcups, Settings and then lists the size of Movies, Photos etc. My Cloud Dropbox Sync Only Once. I contacted WD tech support and they were able to solve my problem, I will share what he did for me. My Cloud is a personal cloud storage device developed by Western Digital Corporation that used to save personal files including photos, videos, music, and documents, etc. If Method 1 does not work for … Open Windows Explorer or This PC from the Windows … Update the My Cloud firmware. Having trouble transferring large files? I have tried setting SMB 1.0/CIFS File Sharing Support but to no avail. What is My Cloud? Generally, to access and manage files WD My Cloud in an easier way, you are suggested to map WD My Cloud NAS to a network drive on your computer so that you can access and use files in WD My Cloud quickly and easily. How to access WD My Cloud in Windows easily? http://techvideo.de - WD My Cloud Network Attached Storage has a lot of functions which are quiet nicely explained by the Company. After enabling these options, you can access the WD My Cloud remotely. It’s a disk with a network interface, and as with Direct Attached Storage, the MyCloud Network Attached Storage is pretty easy to connect to. 1) Case 1: A network drive on the NAS is password protected (username password on the MyCloud) - Using the "old" net use functionality allows to connect to the drive and then it will show-up in Explorer. Perhaps… but I didn’t get anywhere until I did this, so heads up. Also, I am unable to see the Public folder, which means I am unable to upload files for others to share. Change the Registry Setting. To do that, sign in to your My Cloud web account, click the account icon, and select the Get WD Sync option. Step 1. The solution is compatible with My Cloud, WD Cloud, My Cloud Mirror Gen2, My Cloud Mirror, My Cloud PR2100, My Cloud PR4100, My Cloud EX2 Ultra, My Cloud EX2, My Cloud EX4, My Cloud EX2100, My Cloud EX4100, My Cloud DL2100, My Cloud DL4100, and My Passport Wireless Pro. Okay, guys… something worked for me when everything here did not. Access your My Cloud and My Passport Wireless drives, including : My Cloud, My Cloud Expert series, My Cloud Pro series, My Passport Wireless Pro, and My Passport Wireless. WD Service and Support Should you encounter any problem, please give us an opportunity to address it before returning this product. Windows 10 pro seems to come with a group policy setting which (by default) does not let you access public shares which do not require authentication (without a password). My Cloud Dropbox Sync only once is one of the problems. This article map help resolve the issue of Windows 10 network share access. Users can invite family and friends to set up their private space in this powerful cloud system. It just hooks up and off you go. I ran in to this while I was trying to access My Lacie NAS drive from my Windows 10 computer. Since WD My Cloud is a personal storage solution, many users may choose to backup their important files to WD My Cloud for safekeeping. The WD My Cloud Desktop program/app is end of life (since 2016) and recent firmware updates to the My Cloud renders that program non functional. I have added three folders for my family & I to use individually. To access WD My Cloud remotely, you have to enable Dashboard Cloud Access. It provides 15GB of storage space for free accounts, allowing you to backup files online and use the cloud to access them from anywhere. However I can’t work out how to access my files. My Cloud Web access. Officially the only methods of remote access to a My Cloud that WD will support is the My Cloud.com web portal, insecure FTP, and the WD My Cloud app for Android/iOS. Comment accéder à un appareil My Cloud par le biais de Web Files. thanks, that worked for me.new windows updates disable that option. Powered by Discourse, best viewed with JavaScript enabled, How to map a My Cloud or NAS device on Windows. For some reason the file and folder don’t show up at all in the desktop app but they are there! WD My Cloud GPL Source Code - Supports 2.xx.xx. WD My Cloud GPL Source Code - Supports 2.xx.xx. Open the Control Panel select Programs and Features then open Turn Windows features on or off then make sure the following box is checked, SMB 1.0/CIFS File Sharing Support, your computer will have to reboot for it to take affect. Steps to enable Dashboard Cloud Access. Currently I access my My Cloud media files with either the My Cloud app or my browser. 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